Dubai, UAE, 13 June 2020: As part of its keenness to facilitate the completion of real estate registration transactions – buying, selling, and other transactions – with record speed, and enabling the appropriate investment climate for the real estate sector, Dubai Land Department (DLD) provided a team to work directly from the real estate registration trustee centres. The team includes a manager and an auditor with the aim of providing easy and flexible services to its customers, saving their time and effort, and providing simplified and flexible procedures. This step helps DLD excel over its peers from global investment destinations.
This service came into effect at the beginning of March 2020, where the team’s role is to provide technical support to the centres, provide support to the customers, and review and complete their transactions simultaneously, thus achieving the slogan ‘complete your transaction in one step through one channel.’
Team members are required to provide support operations to the registration trustee centres through advanced and certified mechanisms to verify, review, and certify all the required information as well as confirm that they have the necessary powers to conclude all procedures and services provided in the registration trustee centres, including the issuance of title deeds.
Majid Saqr Al Marri, CEO of the Registration and Real Estate Services Sector at DLD, said: “As part of our relentless efforts to provide distinguished services according to the highest standards enforced worldwide in the field of real estate registration, we managed to achieve this unprecedented success by developing an easy-to-use system that is available for all customers to obtain real estate registration services and through which they can choose and locate registration trustee offices. These distinguished accomplishments will help strengthen Dubai’s position as a preferred real estate investment destination in the world that supports all parties in the local real estate market, to ensure their comfort and happiness.”
The process begins with the sellers and buyers at the real estate registration trustee centres; the required and valid legal documents must be submitted for review and approval as required. DLD’s fees should be paid via a certified bank cheque, along with the fees of the real estate registration trustee via the payment portal. After completing some of the required procedures, the registration trustee will issue the title deed for the new owner.
In an effort to elevate customer happiness to the highest possible levels, DLD developed a new and independent complaints mechanism related to real estate registration and survey maps in cooperation with Smart Dubai (complaints system), as it is the neutral and supervising authority when submitting customer complaints.
This service is part of the Smart Dubai initiative. In case of any defect, the customer can register a complaint against the registration trustee centre through https://ecomplain.dubai.gov.ae, specifying its nature and providing all other details to handle the complaint and maintain the applicant’s confidentiality, with the possibility of the customer obtaining the proposed solutions to specific problems until the complaint is resolved and closed, while ensuring a response to the submitted complaint.
Dubai life coach Lee Levy speaks on exclusive mandate in real estate A real estate Mandate is an instruction or authority from a client to an estate agent, to render a particular estate agency service within a specific time period and based on mutual agreement on commitment and dedicated services.
What does exclusive sole mandate mean?
In Dubai, the terms EXCLUSIVE SOLE MANDATE. (The word “mandate” means permission and authority and amounts to an agreement The words “exclusive sole” mean that the Seller shall not be permitted to sell the property through the Seller's own activities or through the activities of any other estate agent during the period of this agreement.
At common law the seller is always entitled to sell his/her property him/herself, even should a sole mandate been granted. However, should the seller’s right to sell been excluded in the contract with the agent for the duration of the currency of the sole mandate, the seller would be in breach should he/she sell the property during the mandate period and will be liable for damages.
Can you get out of a sole mandate?
Dubai Real Estate Mandate which is not stated to be irrevocable can be cancelled without notice by the person who conferred the mandate. Sole mandate forms normally used by estate agents invariably stipulate that the sole mandate is irrevocable for a certain period which then cannot be cancelled.
Does the owner still have to pay commissions after cancelling mandate?
Depending upon the type of mandate contract you have signed, you may still need to pay agency fees. In some cases you can pull out without owing any money, as long as you can prove the buyer was not introduced to you by the estate agency and that you offered the agency the required time for exit of mandate.
There are cases where the agency agreed to do additional marketing for this particular property and naturally speaking, the owner would have to refund the costs. In most cases, the agency will collect a payment in advance.
We have to learn to agree to disagree by Dubai Life Coach Lee Levy
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